About Us

Emergency Assist 991 formally known as Netcare 991 is a 100% citizen owned emergency assistance company, which started its operations in April 2003. The company offers assistance products, being roadside assistance services, pre-hospital care services that includes both medical evacuation by road or air, Call Centre assistance services and First Aid Training.

Emergency Medical Services

Emergency medical response by road or air to the scene of a medical emergency, Transfer by road or air to the closest, most appropriate medical facility, Inter hospital transfer by road or air, Ambulance standby for corporate and social events, sports, conferences, etc., Site based medical services, Corporate emergency medical assistance, Medical advice by telephone. Please note that terms and conditions will apply
You simply dial 991 from your cellphone or landline.

Roadside Assistance (RSA)

Cover will be activated as soon as your payment is received.
Emergency Help Line, Mechanical Breakdown Assistance, Towing Services, Vehicle Locksmith, Flat Tyre Assistance, Flat Battery Assistance, Out – of – Fuel Assistance Please note that terms and conditions will apply
Once payment is received customer details are automatically loaded into our database which will enable them to get assisted even if they don’t have their membership card.
Each membership has a validity period of a minimum of 12 months, so a membership does have its expiry date.
You simply dial 991 from your cellphone or landline.

Home Assist

A fast response service for common home emergencies that occur, such as blocked pipe or drain, broken or burst hot water system or if you locked yourself out of your house.
Home plumbing, Geyser repairs, Locksmith services, Electrical fault services, Home security for up to 12 hrs *Please note that terms and conditions will apply
You simply dial 991 from your cellphone or landline.